If you are facing network Issues with errors like:
- The current network prevents you from logging into the game. Please try changing your network.
- Network error. Please check your network first.
Then try the below basic troubleshooting steps first:
1. Open Command Prompt as an administrator.
2. Type ipconfig /flushdns and press Enter.
3. You should see a message confirming the DNS cache has been flushed.
4. Restart your device (PC, router/modem)
If the issue persists, please share the below details with us through a customer service ticket and describe the issue along with a screenshot/video of the error.
- Game UID
- ISP Name
- IP Address
- Logs. Check this article on how to obtain logs: https://dfsmpsupport.zendesk.com/hc/en-us/articles/8605100816154-Obtaining-log-data-when-encountering-technical-issues-or-bugs-in-game
The above information will help us diagnose the issue effectively and assist you better.